Whats the shipping charge?
We Charge Rs 30 flat for the shipping allover India
What are the Order Statuses and when it proceeds to the next status?
|Pending||Order Placed with All the required details and payment made||Order Number, Order Details, Shipment Details||All Days|
|Confirm||Payment Confirmation cross verified from the Payment Gateways by Team Prince N Princess and Order will be confirmed||Shipment Date and Shipment Courier Details||10 AM - 6 PM IST on all Days except Sunday|
|Cancelled||Order Cancelled on Client Request if required||Cancellation Reason||10 AM - 6 PM IST on all Days except Sunday|
|Packed||Order Packed in a Tamper Proof cover with individual dresses in a plain plastic cover with Product code and size details||NONE||10 AM - 6 PM IST on all Days except Sunday|
|Dispatched||Order dispatched through the respective Courier||Dispatched Date, Tracking Number, Courier Name, Tracking Link, Estimated Delivery Date||6 PM IST on all Days except Sunday|
|In-Transit||After the Order is dispatched and the Transit is getting hold on a particular location||Location of the city/town||10 AM - 6 PM IST on all Days except Sunday|
|Attempted for Delivery||If the Receiver is not available at the given shipping address||Attempted Delivery Date||10 AM - 6 PM IST on all Days except Sunday|
|Delivered||Once is the parcel is safely delivered||Delivered Date, Delivered to(Person/Company)||10 AM - 6 PM IST on all Days except Sunday|
For further details call us/whatsapp/SMS +91-9003871205 or mail to [email protected]
Is it secure to use Credit card/debit card used for transaction ?
We accept VISA, MASTER and AMERICAN EXPRESS credit card and we accept debit card issued in India. All the transactions are safe and secure.
Do I have to pay any extra while receiving the product?
No.You don’t have to pay anything extra if you have made payment through online.
How long it will take to receive the product?
Usually we ship the product ship within 24 hours (except on Sunday ) of order confirmation if there is any delay then we will call or send mail to the customer for the reason for delay in shipping. It will take 3-7 business working days to deliver the product.
Can I return the purchased product?
Yes. Princenprincess.in gives customers to return the product if they don’t like it for various reasons.
Product should be returned within 30 days provided product dissatisfaction should be conveyed through email or SMS or whatsapp within 7 days (excluding Saturday & Sunday) after receiving the product. The product to be returned should in unused and saleable condition as delivered to the users with the original tags. www.princenprincess.in refunds complete amount after deducting delivery charges of Rs 85 which was free while making purchasing product in www.princenprincess.in Customer can choose to send back the product through any way to the following address
Prince N Princess
25A, Vasantha Nagar,
Near Shanthi Gears,